OUR POLICIES

At Essential behavioral health LLC excellent provider-patient relationship is our top priority. Kindly read the following policy .

  • Late arrival of 15mins or more for any appointment may need to be rescheduled. If the appointment must be rescheduled, then the appointment is considered missed without cancellation. Please note you will be charged $100.00 for the initial evaluation appointment if missed and $80.00 for any follow up appointments missed.

  • Rescheduling appointments: You may cancel your appointment 48 hours prior to the appointment by calling the office. If you need to reschedule call the office. You will be dismissed from the practice after (2) two missed appointments.

  • Missed Appointment: If you have not cancelled your appointment in advance, you (not your insurance company), will be billed a fee for the missed appointment.

  • Medication refills and other clinical needs: If you have a life threatening or emergent need please go to your nearest emergency room or call 911.

  • If you have a clinical/medication need please call the office and leave a message. Most calls left during business days (Monday-Friday) are returned by the next business day. Non-urgent calls left on Friday, Saturday or Sunday will be returned on Monday.

  • Prescription Refills: During office appointments clients are given enough medication until their next appointment.  Therefore, refill requests outside of office appointments are subject to a $50.00 fee and this doesn’t apply to control medications like stimulant, benzodiazepine and hypnotics.

 

APPOINTMENTS

WE CURRENTLY ACCEPT THE FOLLOWING INSURANCE PLANS

  • Geisinger Plan

  • Independent Blue Cross

  • Humana

  • Highmark BCBS

  • Optum

  • United Health Care

  • Medicare

  • Cigna

  • Aetna

  • Megellan

OUT OF NETWORK

Psychiatric evaluation 60minutes/$320

Medication Management 30 minutes/$200